Privacy Policy
Last updated 27 October 2026
This policy explains what personal data Play Fun Pte. Ltd. collects when you play our games or use playfun123.com, why we collect it, and what you can ask us to do with it. We follow Singapore's Personal Data Protection Act (PDPA).
1. Who we are
Play Fun Pte. Ltd. (UEN 202333645R), 144 Robinson Road, #12-01 Robinson Square, Singapore 068908, is the organisation responsible for your data. Our data protection officer can be reached at [email protected].
2. What we collect
- Account data — player name, account identifier, email address if you create an account, region and language.
- Gameplay data — progress, matches, squad or deck composition, purchase history inside the game, and crash logs.
- Device data — device model, operating system, app version, approximate region derived from your IP address, and advertising identifier where your platform allows it.
- Support data — messages you send to us and any attachments you include.
- Website data — the pages you visit on playfun123.com and basic server logs.
We do not collect payment card numbers. Purchases on the App Store or Google Play are processed by Apple or Google and we receive only a confirmation and a transaction identifier.
3. Why we use it
- To run the game: save progress, match you with other players, deliver events and keep your account recoverable.
- To keep games fair and safe: detect cheating, fraud and abuse.
- To support you: answer tickets and reproduce bugs.
- To improve the games: aggregate statistics about which levels, modes and features are used.
- To meet legal obligations, including tax, accounting and lawful requests from authorities.
Where the PDPA requires consent, we ask for it at the point of collection and you can withdraw it at any time.
4. Children
Our games are not directed at children under 13. If you are under 18, please use them with the involvement of a parent or guardian. If we learn that we hold data from a child under 13, we delete the account and the data that goes with it.
5. Who we share it with
- Service providers — hosting, analytics, crash reporting, customer support and anti-cheat vendors, under contracts that limit them to our instructions.
- Platforms — Apple and Google, to validate purchases and deliver updates.
- Authorities — where we are legally required to disclose, or where disclosure is necessary to protect someone's safety.
- A successor — if the company or a game is sold or merged, data may transfer as part of that transaction on the same terms.
Some providers process data outside Singapore. When that happens we require comparable protection, for example standard contractual clauses, and we remain responsible for your data.
6. How long we keep it
Account data is kept while your account is open and for 12 months after you delete it, so the account can be restored if the deletion was a mistake. Support tickets are kept for 24 months. Server logs are kept for 90 days. Aggregate statistics that cannot identify you are kept indefinitely.
7. Your choices and rights
You can ask us to:
- tell you what personal data we hold about you and give you a copy;
- correct data that is wrong or out of date;
- withdraw consent for marketing, analytics or optional features;
- delete your account and the personal data attached to it.
Write to [email protected]. We answer within 30 days. Withdrawing consent for essential data means we can no longer run your account, so we will close it instead.
8. Security
Data is encrypted in transit. Access to production systems is limited to staff who need it, uses individual accounts rather than shared credentials, and is logged. If a breach affects you, we notify the Personal Data Protection Commission and you as required by law.
9. Cookies and similar technologies
playfun123.com uses only the storage needed to remember your preferences and to count page visits in aggregate. We do not run advertising trackers on this website. Our games use a device identifier to keep you signed in and to prevent fraud.
10. Changes to this policy
When we change this policy we update the date at the top. If the change materially affects what we do with your data, we tell you in the game or by email before it takes effect.
11. Contact
Play Fun Pte. Ltd., 144 Robinson Road, #12-01 Robinson Square, Singapore 068908. Email [email protected].